Management

Head of Customer Support

Average net monthly salary - Romania

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80% of people earn:

4,732 - 18,585 RON

10% earn less lthan 4,732 RON

10% earns more than 18,585 RON

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.ro salary survey, 80% of people on the Head of Customer Support position in the Romania earn between 4,732 RON and 18,585 RON monthly net.

10% of employees earn less than 4,732 RON and 10% of people earn more than 18,585 RON.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

Description of the job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

52. place

Women representation in position

45%

Average age of respondent by position

761. place

School Caretaker

Education, Science & Research

4,050 - 5,607 RON

53. place

Production Manager

Mechanical Engineering

6,615 - 17,218 RON

52. place

Head of Customer Support

Management

4,732 - 18,585 RON

51. place

Software Engineer

Information Technology

5,756 - 16,687 RON

1. place

Chief Executive Officer

Top Management

8,249 - 38,044 RON

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Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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