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Are you working in the position of Returns Department Manager? Are you wondering how your salary compares to others?

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Description of the job position

  • Managing and controlling employees at the complaints department.
  • Handling difficult customer complaints to their general satisfaction.
  • Preparation of documents for a possible attempt at conciliation and litigation with customers or suppliers.
  • Analysing the causes of difficult complaints.
  • Proposing appropriate measures to avoid complaints.

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